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Everyone wants to feel welcomed when they visit someone, and your business is no exception. As states slowly open back up, many places have special procedures in place for their customers, and you need to put forth extra effort to make them feel important. Here are several ways to make your place of business more welcoming.
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Use Good Communication
One way to make your customers feel welcomed is to have good communication. With many office protocols changing because of the pandemic, maintaining communication is of utmost importance. Make sure your new rules are well-explained, post signs if necessary and be prepared to answer lots of questions.
Fix Your Parking Lot
Nothing says you don’t care like letting a parking lot deteriorate and fill with sand, garbage and debris. Now, with so many places doing curbside delivery and having to wait outside to be called, people have time to see the difference between a dirty parking lot and one that has had a commercial parking lot sweeping Kent. Don’t let yours fall into the messy category.
Beautify the Grounds
While people don’t necessarily come to your business to admire the flowers, it’s nice to keep beautiful grounds just on principle. Letting garden beds get overgrown, or go to waste, shows people that the property isn’t a priority and you’ve chosen to neglect it. Don’t send the wrong message.
Keep It Clean
Taking pride in your company also occurs inside the office. Whether you have a cleaning service, or do the work in-house, it’s important to maintain clean carpets and bathrooms, sparkling windows and mirrors, sanitized surfaces and emptied trash cans. Keeping the office tidy shows your respect to your customers and your employees.
Make Customers Want to Return
Think of businesses you’ve visited in the past and how they made you feel when you patronized them. If they were glad to see you and maintained clean and attractive grounds, it made you feel good and anxious to return. The same will hold true for your client
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